Frequently Asked Questions

We offer standard rates for hourly shuttles which you can find on the "Services" page. Specialty rates for other service are unique and will vary. For these rates, please contact our office to discuss what your specific needs will be to determine the price.

You must be 18 years of age or older to book and/or rent.

We accept Venmo, Square and Cash payments.

There is a $125 deposit when scheduling your trip. If you cancel outside of 48 hours we will refund your full deposit. If you are within 48 hours of your scheduled trip time you'll forfeit your whole deposit.  

We do allow drinking in our shuttles. Glass liquor bottles are acceptable; however, we do not allow glass cups or beer bottles. We do allow canned beer and the use of paper or plastic cups.

We provide a free "Door to Door" service to every customer. Our driver will stay with you from pick up to your drop off location. Our drives will also walk you to the door to ensure your safety, if requested. 

Keys Shuttles has a no pet policy.